Delivery Information

Delivery Method Where Times Price
Royal Mail Recorded Delivery UK 2-3 Working Days * £2.50
Royal Mail Special Delivery UK Next Working Day ** £5.00
United Parcel Service (UPS) International Next Working Day *** See Below
Royal Mail International International 7-10 days **** £8.00
Prices correct as of September 2010.

UK Deliveries

Royal Mail handle all our UK deliveries. All orders require a signature on delivery. You can also arrange for your order to be delivered to alternative addresses including your office, or a member of your family. You need to ensure that someone approved by you is able to sign for the delivery. Please note that deliveries are made to the delivery address you supply to us. Re-despatch of any returned orders may incur an additional delivery charge.

* All consultations which result in a prescription, if received before 1.00pm will usually be despatched to you within two working days anywhere in the UK (there may be delays to the Isle of Man and the Scottish Islands) at a cost of £2.50. Orders for large quantities, special requests or disability aids may take up to 7 working days.

** PrivateMeds offers a guaranteed next working day delivery service for a charge of £5.00. All prescriptions received before 1.00pm (excluding weekends and bank holidays) will be sent that day by Royal Mail Special Delivery. A signature will be required upon delivery.

If you have any questions regarding delivery times, or to check that an item is in stock, you can contact our customer service team via email, their email address is customercare@privatemeds.co.uk.

Overseas Deliveries

We are able to supply orders to most countries worldwide. Certain individual countries place restrictions on the types of products that may be posted into them. We will inform you individually if there are any problems. Under UK law we are only able to dispense prescriptions written by practitioners who are registered in the European Economic Area. Due to FDA regulations and US Customs we cannot supply any medicines to the United States or Canada.

If you are ordering from outside the UK, it is your responsibility for ensuring that dispensing, receipt and use of the medicine prescribed complies with your local laws.

*** Privatemeds are able to offer our non-UK customers a UPS guaranteed next day delivery service to European destinations. A signature will be required upon receipt of delivery. UPS can also deliver to countries beyond Europe but next day delivery is not guaranteed. The cost of delivery to the most common countries is as follows:

Delivery Method Price
Australia £25.00
Austria £13.00
Belgium £12.50
Denmark £13.50
France £11.50
Germany £11.50
Ireland £12.00
Italy £12.50
Luxembourg £12.00
Netherlands £11.50
Portugal £13.50
Spain £13.00
Sweden £13.50
Switzerland £18.50

**** Royal Mail international recorded delivery requires a signature upon receipt of your goods. A charge of £8.00 will be made and delivery will typically take 7-10 days. UPS offers a faster delivery option.

Please read our terms & conditions.

Performance 94% Orders despatched within 48 hours of patient submitting consultation. Between 1 Oct 2010 and Nov 2010.